1.05.2016

Purchasing The Right VoIP Business Phone System Boston

By Ruth Burns


Several VoIP providers have offices in Boston selling the service and equipment. This means that the small business owner has a greater choice when seeking VoIP business phone system Boston. However, most business owners find it hard to differentiate between several systems. There are businesses that go for the traditional telephone systems unaware of the benefits that they could be missing. This is because Voice over internet protocol is cheaper versatile and flexible. Below are a few guidelines.

Start by looking at the infrastructure present at the business. If you have internet connectivity and legacy equipment, you may find it cheaper switching. Most legacy PABXs are hybrid. This means that they support internet telephony and traditional systems. You may contact the seller for a survey on the systems in place and assistance on what can be added to make the VoIP ready.

If you are starting out afresh, consider the present size of your firm when looking for these systems. If you are to host the internet telephony equipment, you would need to have the hardware, software, user phones and the switches for the system. Match the systems with your needs.

Do not forget to pick a scalable telephony system. Such equipment does not need an overhaul in the future when the business grows and staff increases. You will only be required to add some additional components to cater for additional users but not the core. It will save you additional costs in buying a larger system.

Alternatively, you can pick a cloud based provider. You do not need to purchase any equipment for you to access the cloud service as the provider delivers all to your end via internet. A monthly fee is charged for the services depending on the number of users that you have at the workplace.

There are several types of business phones in the market. The choice of the business phone to use largely depends on the functionality that you require. There are phones for video call, teleconferencing, and some that offer simple Voice over Internet Protocol alone and a few other functions. On the other hand, you may use smartphones and download applications to enable calling and messaging over the internet.

If you have a team that spends most of their time in the field, consider buying a virtual phone system. This system connects the business phone to the home phones and the cellphones. However, if they are working in areas with good internet connectivity, you may consider buying smartphones and allowing them to access the service from a downloaded client. Alternatively, you may purchase a PABX and NAT equipment. The NAT equipment makes it possible for the phones to connect with the business system over firewall.

Finally, the service providers are as important as the systems in place. Thus, pick a service provider with great customer care, whose service has high availability and charges affordably. The Better Business Bureau is a good point to check for a company reputation.




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