3.30.2016

By Opting For VoIP Providers Chicago Businesses Can Gain An Edge

By Rebecca Perry


Some of the main characteristics of the modern business environment are cut throat competition, unstable markets, increasingly sophisticated and demanding consumers and the need for remaining on the cutting edge of technology. Above all, businesses need to be able to communicate quickly and efficiently in order to survive. By making use of VoIP providers Chicago businesses can indeed remain on the cutting edge of communications technology.

Ever since it first became available internet systems have become extremely popular and the number of clients that move to these systems grow all the time. They simply outshine traditional systems when it comes to efficiency. Not only are these systems very affordable, but they also offer very useful management tools that can help users to increase their productivity and to enhance their service levels. Businesses of any size can benefit from moving to this technology.

Even if these systems offered no more than the features offered by traditional systems, they would still be worthwhile if simply for the huge savings that the offer. Many companies that moved to internet systems have reported that they have cut their phone bills in half. At the same time they have been able to increase their efficiency and, inevitably, their profits.

Surveys have shown that the one single biggest drawback of older PABX system is the necessity for users to be in their offices in order to use the communications system. Employees could therefore not tend to important matters away from their desks if they expected an important call. Internet systems overcome this problem. Users can make and receive calls regardless of where they are physically. This means that they are better able to multi task and tend to more than one matter at a time.

Communication over the internet allows users to employ the device of their choice, and they simply love this flexibility. Smart phones, tablets and laptops can all be used and users are not limited to a single device. Even better, their communication records are automatically synchronised on all their various devices allowing instant access to those records from anywhere and at any time. This further enhances productivity and efficiency.

At one time voice mail and the ability to hold or forward calls were deemed sophisticated. These features are still available from internet systems, but many other features are also on offer, helping users to communicate more efficiently and to manage their time. Users will quickly learn to rely on video and audio conferencing, the ability to transfer calls to remote location and sophisticated voice to fax or email facilities.

There are even more benefits to be enjoyed and more savings to achieve. Traditional systems required a separate installation at every location and an operator had to be hired for each of those installations. Voice over internet protocol requires just one installation, cutting the cost of additional employees and the cost of system maintenance. The service provider hosts the software used for managing the system.

The future has already arrived, at least when it comes to communications systems. There will no doubt be even more exciting technology becoming available in the years to come. No doubt, however that internet communication is more efficient and much cheaper than older systems.




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