11.21.2015

Tips To Use When Acquiring Business Telephone Systems

By Mattie Knight


For most companies, the one thing that is most important item in their offices is telephone. Phones are nowadays the most used means of communication. They have largely reduced the time and cost of passing information from one person to another. Business telephone systems usually are not costly but their prices or cost will increase with any additional feature in the system.

When looking for business telephone, there basically three critical questions one needs to ask themselves. First answer the question of what type of phone you organization requires. Evaluate whether your enterprise requires full fledged phone structure that generally includes physical phones or the organization can survive with virtual phone service. Virtual phone service use cellphones rather than the traditional office phones.

Auto attendant is the first feature which generally acts as automatic receptionist. It basically takes receptionist place by presenting a list of options to callers. It can even allow callers dial party extension directly. The other feature is conferencing feature which is a feature that offers several extensions to link together enabling callers calling from different places to have a conversation.

Call logging will record all numbers dialed using individual extensions. Call barring is for barring people from calling out certain business numbers. Automated attendant will offer users several numbers to dial to get the correct extension or department. Conference calling should be a quality to consider the most. This is because some meetings will have to be made from the comfort of your office. The phone to be acquired should have efficient and reliable microphones and not forgetting speakers.

Paging is another feature to consider. The things to ensure when it comes to paging is ensuring speakers and microphones are adequate. CLI will definitely need good handset with enough display screen.to entertain the callers. Select a system which allows for on hold music. Phone book will list all the company contacts in the internal memory.

Call forwarding can also be very important feature to consider having in your phone system. This provides the user or employee with the power to divert call to other lines or extensions. There is speed dial which save time as the phone automatically redials itself. Paging is an important feature that enables employees to communicate over public address facility to easily locate any staff or sometimes used to give announcements.

Try and understand the advantages of a certain phone system before purchasing it. Do not allow the salesmen talk you into purchasing a telephone that you have no idea how to operate just because it is the trending and most modern in the market. Buy phone structures that can easily be upgrade. To upgrade in this case means adding extra features to the structure.

Purchase phones that only require relatively small training. Training cost can be very expensive to a business especially if the business is small or starting. Consider if your staff can be able to reprogram phone extensions for various users by simply using or employing simple computer interface.

The system requires small or little capital to acquire and install making it very affordable to small businesses. The telephone can easily be operated by a person with little technical expertise. The phone has been found to be ideal for businesses with workers who work from remote locations. It is the phone also recommended for sole proprietors since they do not have a lot of capital to invest in larger phone structures.




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