4.11.2012

Looking for Suitable VoIP Plans That Will Not Burst The Budget

By Lorraine C. Oliva


There are many VoIP plans, and the wide choice can make choosing the right one a little difficult. They range from very simple plans with a low rate per month for basic usage, right through to high-end plans which are loaded with features and extra benefits. Most companies will have a set budget, so it is worth considering what this is before making a decision.

Most companies will choose a plan with a contract period, as these offer the most competitive rates. A phone system is something that will be needed as long as the company is trading, so there is minimal risk to signing a longer contract. If the company does run into problems during this contract terms, customer services will be able to help recognize and solve the problem.

Once this first step is complete, choosing from the many VoIP plans is simply a matter of what suits the business. Some have features to suit smaller, more relaxed companies which may not be right for a large, multi-office organization. The long list of available features can seem daunting, but a little time analyzingthem will highlight which ones are really needed. Voicemail services are often the most needed features, and many companies will also benefit from using a web interface to control their settings. This interface means that users can log in to the main controls from any online location and change settings remotely to reflect their call preferences. This is a feature matched to people who do not work from the same location all the time, as it gives greater freedom without losing control of the phone system. Voicemail can be accessed from any location, and employees who frequently move around can pick up their messages wherever they have internet access.

There are also features in some VoIP plans that are not going to be applicable for small or specialist businesses. One such feature is pre-recorded message options, which can help route calls to different departments. Smaller businesses with single departments may not find a use for this feature in their daily operations. The ability to email saved voicemail messages as WAV files is not going to be necessary for companies who only use a basic voicemail system.

The final step to setting up an internet phone service is to decide on the provider who will maintain the back end of the phone system. A good company to look for is one that allows free transfer of existing numbers and provides phone hardware as part of the VoIP plans. It is also worth speaking to a sales representative before commencing the sale to make sure that the plan fits the needs of the company perfectly.




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