4.11.2012

Lost An Airline Ticket? What Do You Do?

By Clint Reedy


If you're in a foreign country and the language barrier becomes insurmountable, then this can be compounded. Airline offices may not be located in the city you are spending your holiday in, funds may not be readily available to re-purchase a ticket, and time may be of the essence.

Air tickets are not like traveler's checks where you can replace them easily because the reservation is in the computer. On your credit card receipt or travel agency itinerary is where your ticket number may be shown. If not, then carry it separately from your ticket once you've jot down the number. You need to bring it with you on your trip. The airline can process your refund application more quickly if the ticket goes astray or even issue a replacement ticket on the spot if you're able to give them this number.

The airline that's the issuing carrier at the top of the ticket is where you should immediately report a lost ticket. You may be required to repurchase a ticket in order to continue your trip. If all of the restrictions on your discount fare (for example, a seven day advance purchase) is no longer met, then it's possible for the new ticket to cost more than the old one. In that event, however, it is generally the higher fare that is eventually refunded, as long as you don't change any of the cities, flights or dates on your trip.

The airline needs to establish that you actually bought the ticket and once that's done, your refund application will be processed. There is often a waiting period of two to six months. If anyone uses or cashes in your ticket while the refund is pending, the airline may refuse to give you your money back.

From the refund, a handling charge may be deducted by the airline. Bottom line is, it's a lot of trouble to get a replacement or refund for a lost ticket and you're not even sure you'll get one.

Store the copy of your ticket (the back page) in a safe place. At your hotel, your ticket can be kept safe in the in-room safe or the safe behind the check-in counter. Don't carry your ticket with you when you're dining, sightseeing, or shopping.

The key to a hassle free vacation is prevention. Don't lose the ticket in the first place and this advice is the best option you have.




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